09:22 AM

A Caution About Using Third-Party Bill Payment Websites

Jackson EMC members are advised to be cautious about using third-party websites to process your monthly bill payments. Typically, a third-party online payment service allows consumers to pay multiple bills, including those from utility providers, to a website that is not associated with Jackson EMC. Some of these third-party websites use our logo and colors to make you feel you’re dealing directly with Jackson EMC.

The cooperative isn’t affiliated with online payment services, like Doxo. There is no guarantee of when your payment will be processed, which could result in an interruption in your service if Jackson EMC receives your payment after the due date.

Online payment services may also charge you a fee for processing their payments.

Jackson EMC members can make a free ACH payment using their checking account. Log in or register for free ACH payment at ebill.jacksonemc.com.

Members are encouraged to pay their bills directly to Jackson EMC. For information on ways to pay your bill, visit jacksonemc.com/waystopay.