Due to a delay in USPS shipping times, our members may see a delay in receiving their Jackson EMC bills.

We encourage members to download and view their bills via the MyJacksonEMC app or pay via our automated line at 1-888-228-9166. As always, if you have questions about your bill, you can speak to a member service representative by calling 1-800-462-3691.

Download the MyJacksonEMC mobile app on the App Store or Google Play. You can also access your MyJacksonEMC account on a computer by logging in here. 

Reminder: Jackson EMC’s online and phone payment portals - including the MyJacksonEMC website and mobile app - will be unavailable to accept bill payments during planned system maintenance starting on Friday, January 1, at 7 p.m. and ending on Saturday, January 2, at 5 a.m. Find out more: https://news.jacksonemc.com/jackson-emcs-online-phone-payment-systems-to-be-unavailable-jan-1-2/ .