17:08 PM

Jackson EMC Response to Coronavirus

(JEFFERSON, GA. March 13, 2020) – Jackson Electric Membership Corporation is focused on the health and well-being of our members, employees and the communities we serve. The Jackson EMC Emergency Management Team has implemented the pandemic response plan to address increasing concerns and mitigate the impact of the coronavirus on our co-op and our communities. The plan places the highest value on the safety of our employees and members.  

The pandemic response plan calls for limiting public access to our offices. Beginning Monday, March 16, through Friday, March 27, our offices will be open for drive-thru traffic only. We will also scale-down office personnel, with most of our employees telecommuting. During this period, we’ll suspend disconnections of service for nonpayment.  

Jackson EMC is always a 24-hour operation with employees on-site and on-call. Employees remain available by phone and email and stand ready to respond to any power outages if necessary. Members are encouraged to use MyJacksonEMC.com and our MyJacksonEMC mobile app to track energy use, make payments or report service issues.  

Jackson EMC takes the coronavirus disease pandemic seriously. We are actively monitoring the coronavirus updates from the World Health Organization (WHO) and the U.S. Centers for Disease Control and Prevention (CDC) and will continue to respond based on the best advice of governments, public health authorities and medical professionals.  

If you have any questions, call us at 1-800-462-3691 or email [email protected].  

Jackson Electric Membership Corporation, the largest electric cooperative in Georgia and one of the largest in the nation, is headquartered 50 miles northeast of Atlanta in Jefferson, Ga. The cooperative serves more than 234,000 meters on 14,000 miles of energized wire. For more information, visit jacksonemc.com.