Jackson EMC to Resume Disconnecting Service for Nonpayment on July 15
To help our members during the COVID-19 pandemic, Jackson EMC temporarily suspended service disconnections due to nonpayment of bills. Starting July 15, the electric cooperative will resume disconnecting service for nonpayment of bills. Members who are unable to pay their bill are asked to call Jackson EMC by July 10 to avoid disconnection.
Since the start of the pandemic, Jackson EMC has been working with members and businesses to address their concerns about their bills during the pandemic. We continue to encourage members to pay what they can to avoid a larger bill amount later. Members who need to make payment arrangements are asked to contact Jackson EMC at 1-800-462-3691 between 7 a.m. and 6 p.m., Monday through Friday.
Jackson EMC understands the financial challenges members may be facing during this unprecedented time and wants to help members avoid disconnection of their electric service. Members who are concerned they may not be able to pay their bill should call Jackson EMC to speak to a member service representative.
Jackson EMC’s offices continue to remain open for drive-thru service only. Representatives are available to assist members with their questions by calling 1-800-462-3691. Members are encouraged to use the MyJacksonEMC mobile app or website to pay their bill, view their energy use or report an outage. More information is available at MyJacksonEMC.com.
For more information on how Jackson EMC is responding to the COVID-19 pandemic, please visit news.jacksonemc.com/coronavirus.
Jackson Electric Membership Corporation, the largest electric cooperative in Georgia and one of the largest in the nation, is headquartered 50 miles northeast of Atlanta in Jefferson, Ga. The cooperative serves more than 236,000 meters on 14,000 miles of energized wire. For more information, visit jacksonemc.com.