18:00 PM

Need to Know: Online Account Access Features

Thanks to your personal “My Account” feature at www.jacksonemc.com/account, you are never alone when it comes to accessing important information or conducting business with Jackson EMC.

Logging in to your online account opens a world of possibilities at your fingertips. View all of your account information, whether you’re searching for your current bill or need to review your transaction history.

Wondering why your power bill is less this month than last month? Your personalized account displays your current bill with a detailed explanation of how to read it. Plus, your account history allows you to compare your current bill with last month’s, or last year’s.

Most conveniently, My Account allows you to pay your bill online, either from your home or work computer or on-the-go with our mobile app. Register to use your checking account to pay your monthly power bill, and set up recurring payments, if you choose. Or use your credit card to pay online anytime. Also, learn more about payment plans, like budget billing.

Detailed graphics at your My Account site show you how to read your electric meter. This information gives you even greater control over your power usage—and, in turn, your upcoming power bills.

Want to sign up for paperless billing and our E-newsletter? You can do that online. And you can report outages in seconds from your online account.

Finally, the Home Energy Monitor at your personal My Account allows you to calculate and analyze your home’s energy efficiency. This specialized service details where your home’s energy dollars are spent and offers personalized advice on how you can cut down your energy use and save cash.

Bottom line, with your own Jackson EMC online account, you are never more than a touch or tap away from the information and services you need.

Want to access your account online? Sign-up for your personal account at www.jacksonemc.com/account.