Welcome to the new jacksonemc.com
Take a few moments to browse around our new website at www.jacksonemc.com. With members’ feedback and professional consultants, we’ve built a website that’s easy to navigate and understand.
At a Glance
When you log on, you’ll see tabs to select My Home, My Business or My Account, along with a variety of JEMC promos and offers. You can simply click on the photo and you’ll be directed to the page you need.
We conducted research to determine what members searched the most to establish a section titled Quick Links. The Quick Links allow you to Report and Outage, Apply, Transfer or Disconnect Service and more.
“Our goal is for members to get the information they need, quickly and efficiently. We worked to reduce the time members spend on the site in search of information. We’ve taken out the guesswork with this intuitive site,” says Randall Pugh, JEMC president/CEO.
Business As Usual
Many members prefer to access their account information and pay bills online. This area will be prominent on the homepage and you’ll get where you need to be in one click.
We’ve segmented our information that speaks to our audiences. You’ll see links for Builders & Contractors, Residential Customers, Business Customers and Media & Press. The content is geared specifically for those audiences, along with additional resources that will help you do business with Jackson EMC.
New Style, Same Service
In addition to the navigation, you’ll see a new design and style. Photos tell as much of the story as the words, so you’ll see photography that is not just a pretty picture, but an active link to the subject it’s referencing.
The design is clean and open. “We relied on member and consultant feedback when deciding how the page would “look”. We knew we wanted something clean, easy to read and inviting, which fits JEMC’s corporate culture,” recalled Roy Stowe, JEMC Marketing/Member Relations vice-president.
Something for Everyone
Now that the school is out, allow the kids to take advantage of our fun-filled Kids’ Pages. Visit our Community Link, and follow Youth & Education to our Kids Pages. You’ll find science projects, games, activities and safety tips.
The Kids’ Pages even have something for teachers. A curriculum, along with activity sheets and projects are a click away. Visit www.jacksonemc.com/kids to get started.
While you’re on our site, take the opportunity to sign up for our Great Paper Escape paperless billing. You’ll be automatically entered into our weekly drawing for one of two $100 gift cards. All members, including those who signed up for paperless prior to the Great Paper Escape, will be automatically entered into our final drawing for one of two $2,500 ENERGY STAR® appliance shopping sprees. Go paperless today! Sign up and view complete contest rules at www.jacksonemc.com/paperless.